Delivery time varies depending on your location however in most cases 7 to 15 business days to all available countries we ship to. This includes Australia, New Zealand and the United Kingdom.

Your order information is emailed to you after you make your purchase, if you did not receive it in your inbox please check your spam/junk folder. This is the same for your tracking number.

At times, we assign unique names to products on our website to add a bit of fun and creativity to how we present our products this helps to describe their features or to align with our branding strategy. However, the manufacturer's packaging may display a different name. Rest assured, despite the naming difference, the product remains identical in quality and functionality.

We guarantee that the products displayed through pictures and discription on our website are the same as what you will receive. Our policy is to provide a trustworthy and transparent shopping experience. On occasion some packaging may be different but the contents is exactly the same.

Select the products you want to buy and add them to your shopping cart. Then, proceed to the checkout process where you can enter your details and select your preferred payment method.

Yes, you can modify or cancel your order before it is processed and shipped, generally with in a 12 hour time frame from when the order was placed. Please contact our customer service as soon as possible if you need to make changes. However, once it is processed and shipped we cannot make any changes. 

Yes, we provide a tracking number via your email once your order has been shipped, please check your spam or junk folder if it is not in your inbox. Use this number to track the status of your order on our tracking page.

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We accept a variety of payment methods, including credit/debit cards and online payment options such as PayPal, AfterPay & Zip. You can see all the available options during the payment process.

If you receive a damaged or defective product, please contact us immediately and we will provide you with instructions on how to proceed with the return, replacement or refund.

We recommend replacing your toilet brush every 6 months. 

We recommend soaking your toilet brush in bleach (diluted to avoid colour warping) or disinfectant for a few hours once a month. Ensure that you wash the entire toilet brush, not just the head. The handle should also be disinfected and cleaned regularly.